Frequently asked questions

A payment terminal isn’t just a device on a charging station — it’s the front end of a complex financial ecosystem. Behind every tap or swipe, multiple financial parties must work together seamlessly: acquirers, payment service providers, and terminal manufacturers all play a role.

At Last Mile Solutions, we’ve established direct contracts and integrations with these players to deliver a complete, end-to-end solution. This includes not just transaction processing, but also automated VAT handling, correct invoicing, and proper settlement across borders — all in line with local tax regulations.

The result? A fully integrated system where charge point operators don’t need to worry about the complexity in the background. We ensure the entire payment flow — from tap to bank to back office — simply works.

The way EV drivers pay for charging is changing fast. More and more drivers just want to tap and go — using a debit card, credit card, or digital wallet — without dealing with apps, RFID cards, or accounts.

This shift is being driven in part by new European legislation: the Alternative Fuels Infrastructure Regulation (AFIR). Since April 2024, this regulation requires that all new public DC chargers with a capacity of 50 kW or more be equipped with a payment terminal. Existing chargers must comply by 2027. For many operators, the question is no longer if — but how fast.

At the same time, customer expectations are shifting. EV drivers are asking for simple, transparent payment experiences — without hidden fees or unclear pricing. Security also plays a role: traditional RFID systems are increasingly vulnerable to fraud, while card-based EMV payments are far more secure.

Finally, terminals also drive revenue. At locations where a terminal was added, we’ve seen a significant shift toward bank card usage and increased transaction volumes. Installing a terminal is no longer just about compliance — it’s what drivers want, and what makes business sense.