Grow your career and make an impact
At Last Mile Solutions, we simplify the energy transition. And all our colleagues make an impact! Our commitment to sustainability, efficiency, and innovation drives us to develop groundbreaking solutions that redefine the future of e-mobility. We believe our core values – Empowering connection, Exploring with purpose, and Owning our impact – come to life in our daily actions.
Ready to make a difference? Join us and turn energy into value.
6 Available positions
Strategic Partner Manager DACH
Remote (Homeoffice) · Regelmäßige Reisen in die DACH-Region & HQ Rotterdam
Über uns
Wir sind Last Mile Solutions – Europas führende unabhängige Plattform für das Laden von Elektrofahrzeugen und Energietransaktionen.
Mit über 240.000 Ladestationen, 1,3 Millionen Ladekarten und mehr als 150 Millionen Transaktionen in 22 Ländern treiben wir die Energiewende aktiv voran. Wir ermöglichen Unternehmen und Privatkunden ein nahtloses Ladeerlebnis.
Aktuell suchen wir einen Strategic Partnership Manager DACH, der unsere Expansion in der Region maßgeblich voranbringt und langfristige Partnerschaften gestaltet.
Wenn Sie leidenschaftlich daran arbeiten, strategische Beziehungen aufzubauen und die Mobilität der Zukunft mitzugestalten, dann ist diese Position genau das Richtige für Sie!
Ihre Rolle
Als Strategic Partnership Manager DACH verantworten Sie den Aufbau, die Pflege und die Weiterentwicklung unserer strategischen Partnerbeziehungen. Sie sind für die kommerzielle Entwicklung Ihrer Partneraccounts verantwortlich und treiben Umsatzwachstum, Vertragsverlängerungen und langfristigen Erfolg in der DACH-Region voran.
Ihre Aufgaben
Strategie gestalten
- Entwicklung und Umsetzung der strategischen Geschäftsplanung für Ihr Partnerportfolio.
- Übernehmen Sie die Gesamtverantwortung für Ihr Partnerportfolio, da Sie für rund 60–70 % des Umsatzes in der DACH-Region und damit für unsere wichtigsten Schlüsselkunden verantwortlich sind.
- Enge Zusammenarbeit mit dem Director DACH, Southern Europe & International zur weiteren Marktentwicklung.
Partnerschaften vorantreiben
- Aufbau und Pflege von Beziehungen auf Executive-Level.
- Sie entwickeln Geschäftsbeziehungen auf Führungsebene mit strategischen Partnern und treiben gemeinsame Business-Pläne voran.
- Sie verantworten das kommerzielle Wachstum unserer bestehenden Partner und führen quartalsweise strategische Geschäftsbesprechungen mit klaren Roadmaps für zukünftige Chancen.
- Leitung komplexer Eskalationen und Stärkung des Vertrauens der Partner.
- Sie führen ein online koordiniertes Team – mit einem Customer Success Manager und einem Solutions Engineer – und treiben gemeinsam das Wachstum bei unseren wichtigsten Partnern voran.
Verhandeln & Gewinnen
- Sie führen Preis- und Vertragsverhandlungen mit Partnern und sichern gegenseitigen Mehrwert.
- Sie stellen sicher, dass alle Partnerverträge rechtlich korrekt sind und den Compliance-Anforderungen entsprechen.
- Sie treiben Upselling-Chancen voran und begleiten die Einführung neuer Produkte bei Partnern.
Überwachen & Optimieren
- Sie analysieren CRM-Daten, erkennen frühzeitig Leistungslücken und handeln proaktiv.
- Definition und Nachverfolgung relevanter KPIs.
- Sie liefern Ihrem Vorgesetzten regelmäßig Berichte und aussagekräftige Analysen.
Teamübergreifende Zusammenarbeit
- Sie erkennen frühzeitig die Anforderungen und koordinieren funktionsübergreifende Prioritäten, um den Erfolg der Partnerschaften zu maximieren.
- Enge Zusammenarbeit mit dem eigenen POD-Team.
- Sie arbeiten eng mit Produktmanagement, Roaming und Technik zusammen.
Immer einen Schritt voraus
- Analyse von Markttrends und Anpassung der Partnerstrategie.
- Weiterentwicklung der Go-to-Market-Strategie für bestehende Kunden.
- Sie hören genau hin, was der Markt verlangt, und gleichen diese Erkenntnisse mit unserer technischen Produktentwicklung ab.
- Teilnahme an regionalen und internationalen Branchenveranstaltungen.
Ihr Profil
- Bachelor- oder Masterabschluss in BWL, Marketing oder einem ähnlichen Bereich.
- Mindestens 5 Jahre Erfahrung im Partnermanagement, Business Development oder einer vergleichbaren Rolle.
- Nachweisbare Erfolge im Aufbau und Management strategischer Partner.
- Exzellente Kommunikations-, Verhandlungs- und Beziehungsmanagement-Fähigkeiten.
- Analytische Denkweise und ausgeprägte Problemlösungskompetenz.
- Deutsch auf Muttersprachenniveau und sehr gute Englischkenntnisse.
- Hohe Eigenmotivation, Wachstumsorientierung sowie proaktive Arbeitsweise.
- Bereitschaft zu regelmäßigen Reisen innerhalb der DACH-Region und nach Rotterdam.
Unsere Werte
- Verbindungen stärken
- Zielgerichtet handeln
- Verantwortung übernehmen
Warum Last Mile Solutions?
- Sie haben die Möglichkeit, einen Beitrag zu einer nachhaltigeren Zukunft zu leisten.
- Seien Sie Teil der führenden europäischen Plattform für das Laden von E‑Fahrzeugen und Energietransaktionen.
- Arbeiten Sie mit einem engagierten, neugierigen und vertrauensvollen Team zusammen.
- Sie profitieren von hervorragenden Möglichkeiten zur beruflichen Weiterentwicklung
- Attraktives Gehalt, Bonusregelung sowie die Chance, sich am Unternehmen zu beteiligen und mit ihm gemeinsam zu wachsen
- Flexible Arbeitsgestaltung in einem hybriden Konzept
- 25 Urlaubstage + 98,8 ATV-Stunden (Zeitguthaben bei Vollzeit).
- Firmenwagen & Sportzulage.
Bereit, einen echten Unterschied zu machen?
Bewerben Sie sich!
Bei Fragen wenden Sie sich bitte an unser Recruiting-Team unter jobs@lastmilesolutions.com
*Ein polizeiliches Führungszeugnis bzw. eine Unbedenklichkeitsbescheinigung wird Teil des Auswahlverfahrens sein.
Chief Product & Technology officer (CPTO)
We are Last Mile Solutions
With over 320,000 charging stations, 1.3 million charging cards, 138 million transactions across 22 countries, Last Mile Solutions is Europe’s largest independent e-mobility platform.
Our mission is simplifying the energy transition and creating a sustainable world by turning energy into value.
As our Chief Product & Technical Officer (CPTO), you’ll lead the technology vision and its execution. We are looking for a CPTO who can advance the maturity and resilience of our platform ensure predictable delivery and create a modern, reliable engineering environment that accelerates roadmap delivery, shortens time-to-market and drives a steady rhythm of innovation.
Our core values
Empowering Connections
Exploring with purpose
Owning our impact
Your role
You are responsible for scaling and embedding Last Mile Solutions’ product‑ and partner‑led strategy in Product & Technology, with AI‑native engineering as a core capability of how we build and deliver our solutions. The strategic direction is clear and already underway; your role is to translate this direction into consistent execution, measurable outcomes and sustainable scale.
You lead Product, Engineering, Platform and Data as one integrated system, ensuring teams operate with clarity, ownership and a strong connection to partner value. You are accountable for ensuring that Product & Technology, including the effective use of AI across the engineering lifecycle, remain a durable competitive advantage as the platform scales across Europe.
For the coming year(s) we see the next three priorities:
1. Lead with modernizing product leadership and engineering practices including the architecture
Your responsibility is to improve platform stability and performance. Reduce incidents through strong observability, monitoring, and incident‑management practices. You will define clear team ownership and structure. You will establish a predictable roadmap, prioritization process and release cadence.
2. Modernize software, infra and organizational design
In a holistic way, you will modernize our software architecture and infrastructure, shift the teams towards a DevSecOps ways of working and prepare the organization to work natively with AI. You help teams reduce technical debt and automate key systems. Your work creates a scalable, modern platform with the right tools and skills in place.
3. Increase innovation capacity
In this role, you free up capacity for roadmap delivery and new value creation by strengthening product management, improving prioritization, enabling faster decision-making and streamlining delivery and release processes. You create space for experimentation and new product development while establishing a steady innovation rhythm. Ultimately, you ensure the organization and platform are set up to build, innovate and scale again, fully ready to support future demand.
What you will do
Execute and scale a product‑ and partner‑led operating model
Strengthen outcome‑focused product teams aligned to partner and customer value streams, with clear end‑to‑end ownership from discovery through delivery and operations. Teams are empowered to make decisions, deliver predictably and remain accountable for outcomes.
Embed AI‑native product engineering and modern architecture
Ensure that modern architecture, DevSecOps and AI‑native engineering practices are consistently applied across teams. AI is used deliberately to accelerate development, testing, quality, observability and learning, enhancing productivity and speed while maintaining high standards for security, reliability and compliance. Modernization is evolutionary and pragmatic, enabling independent delivery and fast feedback loops at scale.
Enable predictable delivery and partner trust
Establish clear product roadmaps, disciplined prioritization and transparent commitments so partners know what is coming and when. Delivery is reliable, predictable and aligned with partner expectations.
Increase innovation capacity without sacrificing stability
Reduce operational complexity and friction to free up capacity for experimentation, learning and faster value delivery. Strong foundations allow teams to innovate confidently while the platform remains stable and secure.
Lead Product & Technology as a business capability
Translate technical and product outcomes into measurable business impact. Work closely with the executive team to ensure Product & Technology priorities, including AI adoption, directly support company strategy, growth and partner satisfaction.
What success looks like
Product & Engineering teams operate with clear ownership, autonomy and accountability. Delivery is predictable and transparent. The platform scales reliably. AI‑native engineering practices materially improve productivity and speed. Innovation capacity increases while operational complexity decreases, and Product & Technology are recognized as a competitive advantage for Last Mile Solutions.
What you bring
Bachelor or Master degree in relevant direction (Computer Science, IT, Engineering or business focused degree with relevant experience).
10+ years technical leadership experience, ideally in scaling digital-first environments.
Proven experience in a high-load B2B SaaS/PaaS environment.
Strong background in architecting and modernizing software and infrastructure.
Track record of driving organizational transformation from traditional delivery to DevSecOps.
Skilled at increasing innovation capacity through improved processes, automation and team empowerment.
Effective communicator with a balanced, empathetic yet decisive leadership style.
Excellent people and change leadership style: able to realign teams and accountabilities across the organization
Able to build strong bridges internally and externally with partners, suppliers and key stakeholders to foster effective collaboration and optimize partner value.
Experience guiding companies through the transition from founder-led to management-team-led leadership is a significant advantage.
Fluency in English
Why join us?
Join a company shaping a more sustainable future as part of Europe’s leading EV charging and energy transaction platform.
Work alongside a team of driven and curious professionals.
Have the opportunity to make a significant leadership impact in a fast-paced, high-growth organization.
We offer an attractive compensation package, including:
Bonus scheme
Share options
Pension scheme (partly covered by the employer).
38 days off (25 vacation days plus 13 ATV days)
A company car
Daily lunch served in our in-house bistro
Ready to make a difference?
Apply!
Tech Lead
We are Last Mile Solutions
With over 320,000 charging stations, 1.3 million charging cards, 138 million transactions across 22 countries, Last Mile Solutions is Europe’s largest independent e-mobility platform. The scale behind these numbers results in massive real-time data flows and high-volume transaction processing.
Our mission is simplifying the energy transition and creating a sustainable world by turning energy into value.
We’re constantly growing and currently searching for a Tech Lead to join our team in Rotterdam.
Our core values:
Empowering connections
Exploring with purpose
Owning our impact
Your role
As a Tech Lead you operate beyond senior level, you will drive the technical direction of your team, guiding architecture and implementation while remaining hands-on. You play an important role in raising the bar for engineering quality and helping your team deliver scalable, reliable software, without formal people management responsibilities.
In a compact, fast-growing team, we develop software for the next generation of E-mobility solutions. That means not just building applications, but contributing to a growing platform and team, with all the associated challenges.
Your impact is primarily within your team, with opportunities to contribute to broader technical or people leading direction as you grow.
Your main responsibilities
Take ownership of the full lifecycle of your team’s products, from understanding the underlying problem, designing pragmatic and scalable solutions, to implementing, testing, and releasing features
Drive technical direction within the team, making architecture and design decisions that balance speed, scalability, and maintainability of our financial SaaS platform
Leading through technical excellence and example rather than formal authority
Drives adoption of AI tooling and practices within the team, ensuring effective and responsible use
Stay hands-on in development, contributing significantly to the codebase
Ensure code quality through reviews, best practices, and a strong focus on testing (including edge cases and usability)
Monitor and operate systems in production, using observability tools to identify issues and continuously improve reliability
Collaborate with Platform Engineering to adopt and improve shared systems, CI/CD pipelines, and developer experience
Support and mentor engineers within your team, helping them grow in technical skills, ownership, and engineering mindset
Contribute to improving engineering standards, ways of working, and technical decision-making within the team
Help translate product goals into clear technical approaches and execution plans
You recognize yourself in
A Bachelor's degree in Computer Science (or equivalent through experience).
At least 8 years of work experience in the position of Backend Software Engineer in an agile organization, preferably product-led.
You think in distributed systems. You've designed or maintained asynchronous, event-driven architectures and know how to handle high-throughput, high-load scenarios with confidence. Working with cloud infrastructure — particularly AWS services like SQS — feels natural to you, and you understand the trade-offs between different messaging and queuing patterns.
You're comfortable working across languages — we work in PHP and Go — and you know your way around both relational databases and NoSQL stores like Redis. We value the ability to pick the right tool for the job.
Containers are part of your daily workflow — Docker is non-negotiable. Experience with CI/CD pipelines and broader DevOps practices are a genuine plus.
You are not daunted by breaking down monoliths and legacy code into full-fledged macro-services, refactoring existing code and improving quality
You are keen to iterate on code, develop and improve long-lived products, finding and resolving performance gaps. You enjoy working in a young, fast-paced, fast growth environment
You are proactive and a quick learner and continuously improve yourself
You have an excellent command of the Dutch and/or English language, and you recognize yourself in our core values
What we offer
A great challenge in the dynamic and sustainable sector of E-Mobility
Ambitious colleagues as sparring partners
Training and development opportunities in an international environment
25 vacation days and 13 ATV days
A pension plan
A bonus scheme
Flexibility in working hours but also between remote and office work
Full reimbursement of public transport costs or a mileage allowance and a parking pass
If you work at the office, a cozy office at a top location in Rotterdam
Daily free lunched in our rooftop bistro
Regular social events
Interested?
Apply here. Or if you have a question, please contact Recruitment via jobs@lastmilesolutions.com
*A VOG (Certificate of Conduct)/Screening will be part of the recruitment procedure
Head of Engineering
About Last Mile Solutions
With over 320,000 charging stations, 1.3 million charging cards, 138 million transactions across 22 countries, Last Mile Solutions is Europe’s largest independent e-mobility platform.
Our mission is simplifying the energy transition and creating a sustainable world by turning energy into value.
Your role
As Head of Engineering, you report directly to the CPTO and are responsible for translating the Product & Technology strategy into a high-performing, scalable Engineering organisation.
You ensure that engineering teams operate with clarity, strong leadership and a direct connection to business and partner value. Your role is to turn strategic direction into predictable execution, while building the leadership and capabilities required to scale sustainably.
What you will do
Translate strategy into execution
Translate Product & Technology strategy into clear engineering priorities, goals and roadmaps.
Align department objectives with company strategy, partner value streams and product direction.
Ensure consistent prioritization and focus across teams.
Lead and develop engineering leadership
Directly manage and develop Technical leaders within the teams:
Platform & Infrastructure
Data center of excellence
DevX
And the Tech Leads roles
Build a strong technical leadership bench with clear accountability and ownership.
Coach leaders on delivery excellence, modern engineering practices & decision-making.
Build organisation-wide engineering capability
Indirectly drive performance, skills and competencies across all engineering teams.
Establish clear expectations on performance output, engineering quality and delivery standards.
Ensure continuous improvement of engineering practices, including AI acceleration, DevSecOps and modern architecture.
Ensure scalable structure and succession
Own succession planning across all engineering teams.
Identify key talent gaps and develop internal pipelines.
Design a scalable organization structure aligned with growth and complexity.
Align engineering with business and partner value
Align engineering structure, processes and priorities with business stakeholders
Ensure strong collaboration with Product, Commercial and Partner teams
Translate technical delivery into measurable business impact
Drive predictable and high-quality delivery
Establish clear delivery processes, governance and performance metrics
Improve stability, predictability, repeatability, speed and quality of delivery
Reduce operational friction and increase engineering throughput
Cloud & Application transformation
Lead the modernisation of the current software architecture, focused on business impact and scalability
Introduce and embed modern principles across application, cloud, data and infrastructure domains
Migrate components in a controlled and deliberate way, balancing risk, continuity and speed
Ensure a sustainable, fit-for-purpose approach: modern architecture is the goal, cloud is the enabler
Lead the transition to public cloud and managed services, aligned with long-term operational efficiency and flexibility
What Succes looks like
Success in this role means building an engineering organisation that delivers predictably and at scale. Teams consistently hit roadmap commitments, with stable execution and minimal delivery friction.
You develop a strong leadership bench where senior leaders operate with real ownership and autonomy, reducing dependency on top-down decision-making and enabling faster, better outcomes.
The organisation scales without adding complexity. Clear ownership, focused teams and a well-designed structure allow for speed and independent execution as the company grows.
Engineering performance improves structurally: faster cycle times, fewer incidents and higher quality output. Teams deliver more value with less effort.
You ensure a direct connection between engineering and business impact. What gets built clearly translates into partner value, revenue and strategic progress.
At the same time, you prepare the organisation for the future. AI and modern engineering practices are embedded in how teams work, driving productivity, automation and faster innovation cycles.
What you bring
8–12+ years experience in engineering leadership within scaling SaaS/PaaS environments
Proven experience managing senior engineering leaders and complex organisations
Strong track record in translating strategy into execution and delivery
Experience with modern engineering practices (DevSecOps, cloud, AI-enabled development)
Ability to build and scale teams, structures and capabilities
Strong stakeholder management and business alignment skills
Clear, decisive leadership style with focus on accountability and development
Experience guiding companies through the transition from founder-led to management-team-led leadership is a significant advantage.
Fluency in English
Competencies
Brings clarity and direction in ambiguous environments
Thinks in step changes rather than incremental gains
Builds systems and teams that can scale 3x to 4x sustainably
Drives cost-effective engineering practices and operational efficiency
Guides teams confidently through complexity and change
Our core values
Empowering Connections
Exploring with purpose
Owning our impact
Why join us?
Join a company simplifying the energy transition as part of Europe’s leading EV charging and energy transaction platform.
Work alongside a team of driven and curious professionals.
Have the opportunity to make a significant leadership impact in a fast-paced, high-growth organization.
We offer an attractive compensation package, including:
Attractive salary
Bonus scheme
Pension scheme (partly covered by the employer).
38 days off (25 vacation days plus 13 ATV days)
Daily lunch served in our in-house bistro
Ready to make a difference?
Apply now!
If you have any questions, please reach out to recruitment at jobs@lastmilesolutions.com
A VOG (Certificate of Conduct)/Screening will be part of the recruitment procedure
Strategic Partner Manager (Belgium)
We are Last Mile Solutions
With 340,000+ charging stations, 1.4+ million charging cards, 180+ million transactions, and active in 22 countries, Last Mile Solutions is Europe’s largest independent e-mobility platform.
We enable CPOs, MSPs, energy companies, fleets, and automotive partners to scale EV charging operations and transactions seamlessly. Our mission is to simplify the energy transition and turn energy into value.
To accelerate our commercial growth in Benelux, we are hiring a Strategic Partner Manager who understands the EV charging ecosystem and thrives in high-impact, revenue-responsible roles.
This role can be filled from Belgium or our Rotterdam office.
Our core values
Empowering Connections
Exploring with purpose
Owning our impact
Your role
As Strategic Partner Manager Benelux, you own and grow our most strategic commercial partnerships in the Benelux market.
You are fully accountable for commercial performance across your portfolio, including renewals, upsell, pricing, contract strategy, and long-term growth. Your accounts represent a significant share of our Benelux turnover.
You operate at senior level, shape market strategy, and virtually lead a cross-functional POD (Customer Success + Solutions Engineering) to drive results.
This role is a step towards your future leadership role, not just account maintenance.
Your success is measured by:
Revenue growth
Net Revenue Retention (NRR)
Strategic expansion
Margin optimization
Long-term partnership value
What you will do
Own Commercial Strategy & Growth
Define and execute strategic account plans for key Benelux partners.
Drive revenue growth across CPO/MSP models, roaming, transaction services, and new product introductions.
Carry full commercial responsibility for your portfolio performance.
Contribute to regional growth strategy and market positioning in the Benelux.
Lead Executive-Level Relationships
Build and maintain C-level and senior commercial relationships.
Own executive QBRs focused on commercial performance, roadmap alignment, and expansion strategy.
Act as escalation owner for high-impact commercial or contractual matters.
Build trusted, long-term strategic partnerships beyond transactional agreements.
Negotiate & Close Strategic Deals
Lead pricing discussions and contract negotiations.
Negotiate upsell, cross-sell, and new product adoption.
Align with Legal and Compliance to secure scalable and future-proof agreements.
Lead a Cross-Functional POD
Virtually lead a dedicated POD team (Partner Success Manager + Solutions Engineer).
Align commercial objectives with technical implementation and adoption strategy.
Ensure internal prioritization of key partner initiatives.
Drive execution discipline and accountability within your POD.
Monitor, Optimize & Anticipate
Use CRM, revenue data, and transaction insights to detect growth opportunities or performance gaps.
Define commercial KPIs and monitor partner performance.
Provide structured reporting and forecasting to senior leadership.
Anticipate market shifts (regulation, roaming dynamics, pricing models, consolidation) and reposition partnership strategy accordingly.
Shape the Market & GTM Strategy
Contribute to go-to-market strategy for existing and future customers.
Act as “ears in the market,” translating Benelux ecosystem developments into strategic input for Product and Leadership.
Represent Last Mile Solutions at industry events and ecosystem gatherings in the Benelux and internationally.
Strengthen our positioning within the regional EV charging and energy landscape.
What you bring
5+ years in strategic partnerships, key account management, or business development within:
SaaS platforms
E-mobility (CPO, MSP, roaming platforms)
Energy / utilities
Mobility or charging infrastructure ecosystems
Proven track record of managing high-revenue strategic accounts.
Experience negotiating complex commercial agreements.
Bachelor's or Master's degree, or equivalent level demonstrated through professional experience and commercial responsibility (Economics, Engineering, Energy, Business, or similar).
Ideally, a strong understanding of:
SaaS enterprise sales
CPO/MSP business models
Roaming ecosystems
EV charging transaction and billing structures
Energy pricing models and margin mechanics
Skills
Strong commercial drive and ownership mentality.
Executive presence and strategic thinking capability.
Excellent negotiation and influencing skills.
Analytical and data-driven decision making.
Ability to align technical, operational, and commercial stakeholders.
Fluent in Dutch and English (French is a plus).
Why join us?
Play a decisive role in shaping the Benelux EV charging ecosystem.
Join Europe’s leading independent e-mobility transaction platform.
High-impact, revenue-responsible role with real autonomy.
Competitive compensation and benefits:
Attractive salary
Bonus scheme
Company car
Access to an employee equity participation program.
25 vacation days and 13 ATV days (based on Fulltime work regime)
Hybrid work model
Ready to make a difference?
Apply!
If you have any questions, please reach out to recruitment at jobs@lastmilesolutions.com
A VOG (Certificate of Conduct)/Screening will be part of the recruitment procedure.
Partner Success Manager (Belgium)
We are Last Mile Solutions
With 340,000+ charging stations, 1.4+ million charging cards, 180+ million transactions, and active in 22 countries, Last Mile Solutions is Europe’s largest independent e-mobility platform.
We enable CPOs, MSPs, energy companies, fleets, and automotive partners to scale EV charging operations and transactions seamlessly. Our mission is to simplify the energy transition and turn energy into value.
To accelerate our growth in the Benelux, we are hiring an experienced Partner Success Manager who understands the e-mobility ecosystem and knows how to drive measurable partner value.
Our core values
Empowering Connections
Exploring with Purpose
Owning our Impact
Your role
As Partner Success Manager, you own adoption, retention, and value realization for a portfolio of partners in Belgium.
You are not a traditional Account Manager. You are a strategic advisor who understands EV charging operations, roaming, energy transactions, and SaaS platform dynamics, which expertise you translate into partner success.
Your success is measured by:
Net Revenue Retention (NRR)
Churn prevention
Platform adoption & transaction growth
Customer satisfaction (CSAT/NPS)
What you will do
Drive customer value and measurable outcomes
Co-create success plans with partners, translating their strategic goals into clear KPIs and measurable outcomes.
Track value realization (usage, performance, ROI) and proactively steer accounts to ensure targets are achieved.
Use data and health signals to identify risks early and take action to prevent churn.
Lead proactive account engagement
Act as the primary point of contact for operational and day-to-day stakeholders.
Build strong relationships with both operational users and key decision-makers to ensure alignment with business objectives.
Conduct structured Quarterly Business Reviews (QBRs) focused on impact, insights, and opportunities.
Increase product adoption and platform utilization
Drive adoption of core and advanced platform capabilities to maximize partner value.
Identify underutilization and guide partners on best practices, optimizations, and new use cases.
Translate product capabilities into tangible operational and financial benefits.
Support renewals and expansion
Safeguard renewals by demonstrating clear and ongoing value.
Identify upsell and cross-sell opportunities based on partner maturity and evolving needs and collaborate closely with Partner Management to convert these opportunities.
Act as the voice of the partner
Capture structured product feedback and market insights, feeding them back to Product and Development teams.
Coordinate with Support and internal teams to ensure timely resolution of issues and a seamless customer experience.
Collaborate cross-functionally
Work closely with Sales, Solutions, Product, and Support teams to ensure a smooth handover post-deal and long-term partner success.
Contribute to improving internal processes, success playbooks, and scalability as the organization grows.
What you bring
Experience
3+ years of experience in SaaS and ideally as well in e-mobility.
Strong understanding of:
CPO/MSP business models
Roaming ecosystems
Charging hardware and e-mobility product portfolios
Energy transactions and billing structures
Experience managing B2B accounts in a structured portfolio model.
Experience with data-driven account management (health scores, churn signals, KPIs).
Skills
Strong consultative mindset, value-driven rather than sales-driven.
Ability to translate technical platform capabilities into business impact.
Excellent stakeholder management skills (operations to executive level).
Analytical and structured in approach.
Fluent in Dutch and English (French is a plus).
Bachelor’s or master’s degree, or equivalent level demonstrated through professional experience and commercial responsibility (Economics, Engineering, Energy, Business, or similar).
Why join us?
Be part of Europe’s leading EV charging and energy transaction platform.
A dynamic and innovative work environment in a rapidly evolving industry.
Work with a team of dedicated, inquisitive and trusted professionals.
Professional growth opportunities and resources to support your career.
Competitive compensation and benefits
Attractive salary
Bonus scheme
Pension plan (partly paid by the employer)
Company car
Access to an employee equity participation program.
25 vacation days and 13 ATV days (based on Fulltime work regime)
Hybrid work model
Ready to make a difference?
Apply!
If you have any questions, please reach out to recruitment at jobs@lastmilesolutions.com
*A VOG (Certificate of Conduct)/Screening will be part of the recruitment procedure
Curious about joining our team? Explore all our current job openings here.
Why you’ll enjoy working with us
As the largest independent e-mobility SaaS platform, we are on a mission to simplify the energy transition. Being part of Last Mile Solutions means that you’ll be surrounded by ambitious colleagues from 38 nationalities. We offer our employees room to develop professionally, create connections, and feel supported with their work-life balance.
Health & wellbeing
Our colleagues’ wellbeing matters to us. We offer weekly sports sessions in our in-house gym and by the river Maas, including bootcamp, boxing, yoga, and personal training, to help you stay active and energized.
Holiday & time off
Work-life balance is important. That’s why our full-time employees receive 25 vacation days and 13 additional ATV days each year to recharge.
Lunch
We provide daily lunch at our Rotterdam office, with options for vegan, vegetarian, halal, and other dietary preferences. Best part? When the sun’s out, enjoy your meal on our rooftop terrace.
Social activities
Strong teams are built by having fun together. Yearly company gatherings, board game nights, running events, to padel tournaments, there’s always something fun to join if you feel like it.
Travel costs
We’ve got your commute covered: all commuting costs are fully reimbursed.
Our hiring process
Our goal is to create a fair and transparent recruitment process that makes you feel seen. We want you to get a clear view of the company and get the chance to understand how you’d thrive at Last Mile Solutions.
Application
Submit your application on our Careers page and our hiring team will review it.
A screening call
When your profile matches what we are looking for, we’ll have a first chat to get to know you better and learn about your background.
Interviews
Depending on the role, you’ll go through a few interview rounds. Typically first you’ll meet someone from the team to see how our values and ways of working align. Then we’d like to hear more about your skills: this can be a case study, portfolio review, or a technical challenge. Finally, you’ll have conversation with a few more team members to make sure it feels like a great fit for everyone.
Offer
If it’s a match on both sides, we’ll send over an offer and guide you through the next steps to join our team.